LEGAL REFERENCE

Hamara Privacy Policy saaf aur frank hai

92 pk mein aapka account information secure rahta hai. Hum batate hain ke aapka data kahan jata hai, kaun dekh sakta hai, aur kaise hum JazzCash, Easypaisa, SadaPay...

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92 pk Hamara Privacy Policy saaf aur frank hai

Hamari privacy posture aur aapka Pakistan account

Jab aap 92 pk par account banate ho, hum aapka naam, phone number, aur address collect karte hain. JazzCash, Easypaisa, SadaPay aur Raast ke through deposits hote hain, toh un companies ko aapke payment info dena padta hai, lekin hum un par koi alag access store nahin rakhte. Aapke withdrawal requests mein biometric verification ya OTP hote hain. Hum cookies aur analytics

use karte hain taake lobby smooth chale aur games load ho jayen. Agar qanoon ke zariye kisi ko aapka data maangna pade, toh hum pehle aapko notify karte hain jahan mumkin hoy. Aap apna data download kar sakte ho, galat information fix kar sakte ho, ya apna account delete kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUESTIONS KA JAWAB

Jab aapko privacy ke baare mein poochna ho

Team online

Email Support

[email protected] par likho. Hum 48 ghanton mein jawab dete hain aur aapki inquiry ka record rakhte hain.

In-App Help

Aapke account ke andar Settings > Support mein privacy se related sawalat pooch sakte ho. Live chat available hai Monday se Friday, 10am to 6pm PKT.

Data Request Form

Apna personal data download karne ke liye hamara data request form submit karo. 14 din mein hum aapko JSON ya CSV file de denge.

HAMARA PRIVACY APPROACH

Kaise hum aapke account ko safe rakhte hain

End-to-End Encryption

Aapka password hashed hota hai aur stored rehta hai. Login, deposits aur withdrawals TLS 1.3 encryption ke through hote hain...

No Sharing Without Consent

Hum aapka data marketing ke liye sale nahin karte aur third-party advertisers ko bina aapki permission ke nahin dete.

Pakistan Local Compliance

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara agreement usi tarah structured hai jo Pakistan ke financial rules ke hisaab...

Audit Trail

Har login, withdrawal request aur account change log hota hai. Agar suspicious activity ho toh hum alert bhejte hain aur...

Device Fingerprinting

Naye device se login karte time hum extra verification maangte hain. Ye hamari taraf se fraud protection hai aur aapke...

Annual Privacy Review

Hamari privacy practices har saal updated hote hain aur hum uss baare mein email ke through notification dete hain.

Hamara privacy posture saath saath different pages par kaisa hai

Terms of Service
Terms mein likha hai ke aapka account aapka responsibility hai. Privacy policy ke saath, Terms ye clarify karte hain ke kaunse actions account suspension lasakte hain.
Cookie Policy
Alag se cookie policy ho aur usme likha hai ke hum analytics, preference tracking aur fraud detection ke liye cookies use karte hain.
Payment Partner Policies
JazzCash, Easypaisa, SadaPay aur Raast ke apne privacy policies hain. Hamara policy unhain reference karta hai aur bataata hai ke unka data kaise treated hota hai.
Data Retention Schedule
Closed accounts ke data hum 12 maah rakhte hain legal compliance ke liye. Active accounts ke liye data akount khol hone tak rahta hai.
Children's Privacy
92 pk sirf 21+ users ke liye hai. Agar hum pata chalega ki account 18 se chhota hai toh hum uss account ko suspend kar denge aur data delete kar denge.
International Data Transfers
Agar aap Pakistan se bahar login karte ho toh aapka data jahan hum servers rakhte hain usme transfer hota hai. Local qanoon mein jo allowed hai wahan.
Breach Notification
Agar koi data breach ho toh hum 72 ghanton mein aapko email karte hain aur bataate hain ke kya affected ho sakta tha aur aap kya step le sakte ho.
AAPKA ACCOUNT KI SURAKSHA

Kaun kaun se fawaed aapko milte hain privacy ke lihaz se

Secure Withdrawal Verification Har withdrawal ke waqt OTP ya biometric check hota hai...
Session Timeout Aapka account 30 minutes baad automatic logout ho jata hai...
Payment Method Masking JazzCash, Easypaisa, SadaPay aur Raast account numbers aapke statements mein...
Two-Factor Authentication Aap apna account secure karne ke liye 2FA on kar...
Login Alerts Har naye location se login hote time hum email notification...
Account Recovery Agar aapka password bhool gaye ho toh secret question ya...

Privacy ke baare mein poochihe jane wale sawaal

Aapka name, contact details, account history, game logs aur withdrawal records store hote hain. Payment ke time aapka JazzCash, Easypaisa, SadaPay ya Raast ID temporarily use hota hai verification ke liye, lekin iska vault separate encrypt rehta hai.

Nahin. Hum aapka personal data sale nahin karte. Haan, analytics purposes ke liye anonymized data use hote hain, lekin yeh aapka actual name ya account nahin. Marketing ke liye sirf woh users ko target karte hain jinhone consent diya ho.

Pehle hum aapko notify karte hain ki suspicious activity detect hoi. Tab aap immediately apna password change kar sakte ho aur session logout kar sakte ho. Hum aapke withdrawal history check karte hain aur unauthorized transactions reverse karte hain jahan mumkin hoy.

Un payment companies ko bas teri transaction details dikhte hain—kina rupees, receipt number aur timestamp. Teri account password ya personal details unhain nahin dikhte. Unke apne privacy policies hain jo unka data govern karte hain.

Haan. Settings > Account > Data Export mein jao aur request submit karo. 14 din mein hum tuhme JSON format mein sab kuch bhej denge—games, withdrawals, account info—saath hi bank statement extract.

12 months tak. Legal aur tax compliance ke liye hum records rakhte hain us baad automatically purge hote hain. Agar account delete karne se pehle data download karna ho toh kar lo, baad mein hard delete ho jaegaa.

Cookies use hote hain taaki tuhm logged in raho aur lobby fast load ho. Hum track karte hain ke tu kaun se game khel raha hai aur kitna time spend kar raha hai—yeh analytics ke liye. Tuehra name, email ya payment info cookies mein stored nahin hote, encrypted JWT token hota hai.